btk66's Privacy Policy

Introduction & Scope

This privacy policy ("Policy") governs the collection, use, storage, and disclosure of information between the btk66 platform ("Platform", "we", "our") and its users ("you", "user"). btk66 (https://btk66.lat) is an online gaming platform in Bangladesh offering live casino, slots, cricket betting, and many other entertainment services.

When you use btk66's website or services, you consent to the terms described in this Policy. If you do not agree with this Policy, please refrain from using our platform.

This Policy may be updated from time to time. We will notify you appropriately of any significant changes.

What Information We Collect

btk66 collects various types of information in order to operate its services smoothly and provide users with the best possible experience. The types of information collected are as follows:

2.1 Registration & Identity Information

• Full name and date of birth
• Valid email address and mobile number
• National ID card or passport number (for identity verification)
• Residential address

2.2 Financial Transaction Information

• Details of transactions made via bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Cookies and session data
• Page visits and usage patterns

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotion usage
• Communication history and details of support queries

Purpose of Using Information

btk66 uses collected information only for the following legitimate purposes:

• Completing account registration and identity verification processes
• Processing financial transactions and preventing fraud
• Providing customer support and resolving issues
• Ensuring age verification (services are provided only to those aged 21 or above)
• Following responsible gaming guidelines and supporting at-risk players
• Improving platform security and performance
• Informing you about relevant promotions and bonus offers (based on your consent)
• Fulfilling legal obligations and resolving disputes

We never sell your information. Sharing data with third parties applies only where necessary for service providers or as required by legal obligations.

Data Protection Measures

btk66 applies industry-standard technical and administrative measures to protect your personal information. The key components of our security framework are:

4.1 Encryption Technology

All data transmissions are secured through SSL (Secure Socket Layer) encryption. Information stored on our servers is also kept in encrypted form to fully prevent unauthorized access.

4.2 Access Control

Only authorized personnel can access user information, and only to a limited extent. Every access is logged and regularly audited.

4.3 Regular Security Testing

Our systems undergo regular security testing and protection measures are kept up to date against new threats. However, we acknowledge that no method of data transmission over the internet or electronic storage is completely impenetrable.

Cookies & Tracking Technologies

The btk66 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience.

• Essential Cookies: These are necessary for the platform's basic functionality — such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Statistics are collected to understand which parts of the platform are used most.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

Information Sharing with Third Parties

btk66 may share information with third parties in the following limited and specific circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant service providers.
• Technology Service Providers: Trusted technology partners who assist in operating the platform and who work under strict confidentiality agreements.
• Legal Authorities: Information may be disclosed in response to court orders, lawful legal processes, or valid requests from government authorities.
• Fraud Prevention: Limited information may be shared with verification agencies to prevent money laundering and fraud.

Any third party is bound to use information in accordance with the terms of this privacy policy.

Data Retention Period

btk66 retains your personal information only for as long as it is necessary or legally required. The key retention principles are:

• For active accounts, information is retained as needed for account management.
• Even after an account is closed, financial transaction records are retained for a specified period as required by law.
• Information related to fraud or disputes is retained until the case is resolved.
• After the retention period ends, information is securely deleted or anonymized.

User Rights

As a user of btk66, you enjoy the following rights:

To exercise any of the above rights, please contact our support team.

Protection of Minors

btk66 strictly provides services only to those aged 21 or above. We do not intentionally collect any information from minors. Identity verification is mandatory during registration to confirm age.

If information comes to our attention indicating that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

Response to Data Breaches

In the event of a data security breach, btk66 takes immediate action:

• An immediate investigation is launched to determine the scope and nature of the incident.
• Affected users are notified as quickly as possible.
• Necessary technical measures are taken to minimize damage.
• Security measures are further strengthened to prevent such incidents in the future.

Changes to the Policy

btk66 reserves the right to change or amend this privacy policy as needed. For any significant changes:

• The updated policy will be published on the platform.
• Registered users will be notified via email.
• The effective date of the change will be clearly stated.

Continued use of the platform after changes will be considered as your consent to the updated policy.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact our support team. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.